SilverCloud Sign-up

Before we begin, please note:

• Everything you do on SilverCloud will remain completely confidential. Read the full contract

  By using this program, I agree that:

  • I will take full responsibility for working through SilverCloud at my own pace and choosing the activities I do.
  • I understand that the more I participate in my program, the better my results will be.
  • I understand that I may receive reminder emails or notifications from the platform.
  • I understand that SilverCloud is not an emergency support program and I will consult with a medical provider if advised to do so.
  • If I am in crisis or feeling very distressed, I will contact supportive family, friends or one of the other contacts provided on the Help page.
  • I understand that neither SilverCloud nor National University provide 24/7 crisis counseling or response and I am responsible for requesting a higher level of support or emergency response from contacts provided on the Help page. 
• To give you the best experience there are elements of your information that we need to store and process, in line with our  privacy practices.

SilverCloud takes your privacy and security very seriously, and we consider carefully any information that we need to collect or store.

The only information that we collect is:

• information you enter directly;
• and information collected automatically when you use the platform.

This includes personal details, information about your mental health or usage details (for example when you log in and which pages you viewed).

We do this in order to make the platform work (for example, in order to show you which pages you have viewed), and also to better understand how it is being used so that we can keep improving.

If you would like to know more, you can read our full privacy notice at any stage by visiting your help center. Or by using the link at the bottom of every page.

• SilverCloud is not an emergency service. If you need urgent help please speak to someone now.

If you are distressed or experiencing despair, try to speak to somebody now.

Is there a family member or a friend you could call?

If you or anyone else is in immediate danger or harm, then please call 911 for immediate help.

For more contact information, visit the help page.